Shipping & Returns
Shipping Policy
One Business Day Processing on all In-Stock Orders
We ship our products to almost all parts of the UAE. We know you want your order fast. That's why we strive to ship most orders stocked in our warehouse within one business day.
If you place your order on Friday through Saturday, we will strive to ship your order on Sunday. For orders placed on Sunday through Thursday, we will strive to ship them on the following business day,
Our website strives for accuracy in our stock levels, but occasionally there may be errors or discrepancies and an item may not be in stock even if the website shows it to be in stock. In this case, you will not be charged (or the charge will be refunded) and you can either choose an alternate item, or cancel the order.
Return & Exchange Policy
We want you to be happy with the purchases you make. If you're not satisfied, you may return or exchange the item within 7 days of the shipment's receipt:
Any toy item in its original condition
We will refund your money as long as your product meets the above conditions and you include the original pack slip. For returns without the original pack slip, we issue an electronic Gift voucher.
Note: Unless the return/exchange is due to an error, we can't refund shipping charges.